Terms of service
OVERVIEW
Welcome to Kleiiya! The terms “we”, “us” and “our” refer to Kleiiya.
Kleiiya operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Kleiiya is powered by Shopify, which enables us to provide the Services to you.
The following Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, and you consent to allow any minor dependents to use the Services on devices you own or manage.
When using our Services, you may be asked to provide details such as your email address, billing, payment, and shipping information. You represent that all details provided are accurate, current, and complete, and that you have the right to provide this information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or share your account with others.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, please note that colors, finishes, and textures may vary slightly due to lighting, screen calibration, or materials.
We do not warrant that the quality, design, or appearance of products will meet your exact expectations.
All product descriptions are subject to change without notice, and we reserve the right to discontinue any product at any time. We may also limit product quantities by customer, region, or order basis.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. Kleiiya reserves the right to accept or reject any order for any reason. Your order is confirmed only after payment has been successfully processed and you receive an email confirmation.
Please review your order carefully before submitting, as cancellations or modifications may not be possible after confirmation.
All purchases are subject to our Return and Refund Policy.
You represent that purchases are for personal use only and not for resale or commercial distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice.
All prices are displayed in Philippine Pesos (PHP) unless otherwise stated and exclude applicable taxes, shipping, and handling fees.
You agree to provide accurate and up-to-date payment details. By completing a purchase, you confirm that:
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You are authorized to use the payment method provided.
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All charges incurred by you will be honored by your payment provider.
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You will pay all amounts due, including any taxes or shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. Kleiiya is not liable for delays caused by carriers, customs, or events beyond our control.
Risk of loss transfers to you once the product is handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services — including text, images, graphics, videos, logos, and trademarks — is owned by Kleiiya or its licensors and protected by intellectual property laws.
You may use our content for personal, non-commercial purposes only. Reproduction, distribution, or modification of our materials without written consent is strictly prohibited.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools through our website. These are offered “as is” and “as available,” with no warranties or liability from Kleiiya. Use of such tools is at your own discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices. Use of third-party sites is at your own risk, and their policies will apply to your use of their services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Kleiiya is powered by Shopify, which provides the eCommerce platform enabling our Services.
All sales are made directly with Kleiiya, not Shopify.
By purchasing from us, you acknowledge that Shopify is not responsible for any damages, claims, or issues arising from your transactions with Kleiiya.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy, available on our website.
Shopify also processes some personal data to operate the Services. For details, see the Shopify Privacy Policy at www.shopify.com/legal/privacy.
SECTION 11 - FEEDBACK
By submitting feedback, ideas, or reviews, you grant Kleiiya a perpetual, worldwide, royalty-free license to use, modify, and publish such content for any lawful purpose.
You represent that your feedback:
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Is your original work or that you have the right to share it;
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Does not violate any third-party rights;
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Contains no harmful, defamatory, or illegal material.
We may, but are not required to, review or remove submitted content.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions. Kleiiya reserves the right to correct these at any time, including after an order has been placed.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful or harmful purposes, including but not limited to:
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Violating any law or regulation;
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Infringing intellectual property rights;
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Harassing or defaming others;
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Uploading malware or malicious code;
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Collecting data without consent;
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Engaging in fraudulent or deceptive behavior.
We reserve the right to suspend or terminate your access if you violate these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend access to our Services at any time without notice. You remain responsible for any outstanding payments up to the termination date.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available.”
We make no warranties regarding accuracy, reliability, or uninterrupted access. Some jurisdictions do not allow warranty disclaimers; in such cases, this section may not apply.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Kleiiya and its affiliates shall not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, data, or goodwill, arising from your use of the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Kleiiya, its affiliates, and service providers from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any part of these Terms is found invalid, the remaining provisions will remain enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms does not waive our rights.
These Terms constitute the complete agreement between you and Kleiiya regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations without our written consent. We may assign these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
You consent to the exclusive jurisdiction of the appropriate courts located in Cavite, Philippines.
SECTION 22 - HEADINGS
Section titles are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Services after changes indicates acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service may be sent to:
Kleiiya
📧 cozycare@kleiiya.ph
📍 Block 9 Lot 18 Kingfisher St., Westwood 1, Pasong Camachile 1, General Trias, Cavite, 4107, Philippines
REGISTERED BUSINESS NAME: KLEIIYA ONLINE STORE
DTI Number: 7465722
TIN: 409-278-484-00001
BUSINESS ADDRESS: Block 9 Lot 18 Kingfisher Street, Westwood 1, Lancaster, Pasong Camachile 1, General Trias, Cavite, PH, 4107
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